Assess
We inspect what you have, what is failing, what is exposed, what is outdated and what needs attention first.
One team. Your entire technology stack.
We Fix, Secure, Manage & Support Technology.
Cloud Fixer is your complete technology partner for managed IT, cloud infrastructure, cybersecurity, networks, servers, websites, email, backup, monitoring, automation, migrations, communications and ongoing support. Whether you need one project fixed correctly or want someone to take ownership of the whole environment, we build a solution around your business.
Security First
Fully Managed
Built to Scale
Human Support
Small Business to Enterprise
Remote & On-Premise Environments
Project or Ongoing Management
Strategy Through Support
The Cloud Fixer difference
More Than an IT Company.
We combine engineering, managed services, cloud operations, cybersecurity, hosting, consulting, support and implementation under one roof. That means fewer vendors, fewer gaps, fewer finger-pointing sessions and a technology environment that is actually managed as one system.
Fix
We solve immediate problems, repair broken systems, clean up configurations and stabilize your environment.
Protect
We secure devices, identities, email, networks, servers, cloud services, websites, backups and data.
Manage
We keep systems monitored, updated, backed up, documented, supported and aligned with your business.
Built around your organization
Support for Organizations of All Sizes.
Cloud Fixer can serve as your technology team, augment an existing IT department, provide specialized project resources, or take responsibility for selected systems that your current provider does not manage.
- Small and medium businesses
- Multi-location organizations
- Professional services firms
- Medical and specialty offices
- Agencies, developers and technical teams
- Remote and hybrid workforces
- Enterprise departments and project teams
Your IT Department
Co-Managed IT
Project Engineering
Security Partner
Cloud Operations
Support Desk
Monitoring / NOC
vCIO / Strategy
Master service catalog
A Giant List of What Cloud Fixer Can Handle.
Your technology does not live in neat little boxes, so neither do our services. We can manage a single category below or connect multiple services into a complete managed solution.
Managed IT & End-User Support
Day-to-day technology support, maintenance, troubleshooting and management for your users and devices.
Help Desk Support
Remote Support
Desktop Support
Laptop Support
Windows Support
Mac Support
Printer Support
Software Installation
Patch Management
Device Health Monitoring
User Onboarding
User Offboarding
Asset Management
Remote Workforce Support
After-Hours Support
Escalation Support
Cybersecurity & Risk Reduction
Layered protection for identities, devices, email, networks, cloud systems, websites and business data.
Endpoint Protection
EDR / Threat Detection
Vulnerability Management
Security Patching
MFA Deployment
Identity Security
Conditional Access
Security Baselines
DNS Security
Firewall Management
WAF Protection
Malware Protection
Email Security
Account Compromise Response
Security Reviews
Policy Guidance
Network Engineering & Management
Design, deployment, monitoring and support for business networks, internet connectivity and secure remote access.
Router Configuration
Firewall Configuration
Managed Switches
Wi-Fi Deployment
VLAN Design
VPN Solutions
Site-to-Site VPN
Remote Access
Network Monitoring
Bandwidth Monitoring
ISP Coordination
Circuit Failover
DNS / DHCP
IP Planning
Network Documentation
Multi-Site Networking
Cloud Infrastructure & Cloud Management
Planning, deploying, securing and managing workloads across public, private and hybrid cloud environments.
Cloud Architecture
Cloud Migrations
Virtual Servers
VPS Management
Azure Management
AWS Management
Vultr Management
Hybrid Cloud
Cloud Storage
Object Storage
Cloud Networking
Cloud Backups
Cost Optimization
Resource Monitoring
Disaster Recovery
Cloud Security
Server Engineering & Administration
Managed physical, virtual and cloud servers for line-of-business applications, hosting, databases and infrastructure services.
Windows Server
Linux Server
Ubuntu / Debian
Server Hardening
Server Monitoring
Server Patching
Active Directory
File Servers
Web Servers
Application Servers
Database Servers
Virtualization
Performance Tuning
Server Migrations
Backup Configuration
Recovery Planning
Microsoft 365, Google Workspace & SaaS Management
Licensing, setup, migration, security, administration and support for your business productivity platforms.
Microsoft 365
Exchange Online
Entra ID
Intune
Teams
SharePoint
OneDrive
Google Workspace
Google Drive
Workspace Migration
User Provisioning
License Management
Security Configuration
Data Retention
SaaS Vendor Management
Tenant Cleanup
Email Hosting, Security & Deliverability
Business email from mailbox hosting through DNS security, migration, archiving and high-reputation outbound delivery.
Hosted Business Email
Email Migration
Mailbox Management
Shared Mailboxes
Email Archiving
Spam Filtering
Email Threat Protection
SPF Management
DKIM Management
DMARC Deployment
Outbound SMTP
Transactional Email
Email APIs
IP Reputation
Deliverability Testing
Email Troubleshooting
Managed Hosting & Web Infrastructure
Business-grade hosting built around performance, security, uptime, backups and real technical management.
Website Hosting
Managed VPS
Dedicated Servers
Application Hosting
Database Hosting
DNS Management
SSL Certificates
CDN Configuration
Cloudflare Management
Web Application Firewall
Hosting Migrations
Uptime Monitoring
Performance Tuning
Redundant Storage
Hosting Backups
Disaster Recovery
WordPress, Websites & Web Management
Development, troubleshooting, hosting, security and long-term maintenance for business websites and WordPress environments.
WordPress Hosting
WordPress Care
Plugin Updates
Theme Updates
Core Updates
Security Monitoring
Malware Cleanup
Site Repair
Speed Optimization
Website Migrations
Staging Sites
Backup Management
DNS / SSL Support
Landing Pages
Forms / Integrations
Ongoing Site Management
Backup, Data Protection & Disaster Recovery
Backups for computers, servers, cloud services, websites, applications and business data—with recovery planning built in.
Computer Backup
Server Backup
VPS Backup
Website Backup
Database Backup
Microsoft 365 Backup
Google Workspace Backup
Email Backup
Cloud Storage Backup
Offsite Backup
Multi-Location Copies
Retention Policies
Recovery Testing
Rapid Restore Planning
DR Planning
Business Continuity
Monitoring, NOC & Operational Visibility
We watch critical systems so your team can identify failures, degradation and abnormal behavior before small issues become large ones.
Server Monitoring
Website Monitoring
Network Monitoring
Circuit Monitoring
Port Monitoring
Service Monitoring
SSL Monitoring
DNS Monitoring
Resource Monitoring
Disk / Storage Alerts
Backup Job Monitoring
Availability Monitoring
Incident Alerts
Escalation Workflows
Performance Trends
Monthly Reporting
Business Voice, VoIP & Communications
Modern business phone systems, calling platforms, devices and communications support for office and remote teams.
VoIP Systems
Teams Phone
Business Numbers
Auto Attendants
Call Queues
Call Routing
Desk Phones
Headsets
Softphones
Remote Extensions
Number Porting
Voicemail
eFax Solutions
Call Flow Design
Phone Provisioning
Ongoing Voice Support
Automation, Integration & Workflow Services
Connect systems, eliminate repetitive work and build reliable automated workflows around your business processes.
Workflow Automation
Business Process Automation
API Integrations
Webhooks
App-to-App Connections
CRM Automation
Form Automation
Email Automation
Ticket Automation
Notifications
Data Synchronization
Scheduled Jobs
n8n Workflows
OttoKit Workflows
Integration Troubleshooting
Workflow Management
Data Storage, File Services & Database Management
Managed storage and database solutions for teams that need secure access, performance, backup and long-term reliability.
Cloud File Storage
Local File Storage
NAS Solutions
File Server Migration
OneDrive Migration
SharePoint Migration
Object Storage
Archive Storage
SQL Server
MySQL / MariaDB
PostgreSQL
Database Hosting
Database Backup
Database Migration
Access Control
Data Recovery Planning
Migrations, Moves & Modernization Projects
Careful planning and execution when technology needs to move—from one provider, platform, server, office or environment to another.
Email Migrations
Microsoft 365 Migrations
Google Workspace Migrations
File Server Migrations
Cloud Migrations
Server Migrations
Website Migrations
Hosting Migrations
DNS Migrations
Database Migrations
Office Moves
Tenant-to-Tenant
Provider Changes
Application Moves
Cutover Planning
Post-Migration Support
Consulting, Planning, vCIO & Project Management
Technical leadership and practical planning when you need to make better decisions before you spend money or make changes.
IT Assessments
Technology Roadmaps
vCIO Services
Budget Planning
Vendor Reviews
Product Selection
Solution Design
Project Planning
Project Management
Risk Review
Security Planning
Capacity Planning
Infrastructure Reviews
Licensing Reviews
Cost Optimization
Documentation Strategy
Hardware, Software, Licensing & Vendor Management
We help select, source, configure, license and manage the products your organization depends on.
Computer Procurement
Server Procurement
Network Hardware
Firewalls
Wireless Equipment
NAS / Storage
Phones / Headsets
Business Software
Microsoft Licensing
Google Licensing
Security Licensing
Backup Licensing
Hosting Services
Vendor Coordination
Renewal Management
Technical Escalations
Security is part of the job
We Do Not Treat Security Like an Add-On.
Every environment we touch should be more secure, better documented and easier to recover. Security is considered when we deploy a mailbox, configure a firewall, build a server, migrate a website, create a backup job or onboard a new user.
Protect Identity
Strong authentication, MFA, account controls, least privilege, user lifecycle processes and security-aware configuration.
Protect Communications
Hardened email, spam filtering, domain authentication, threat protection and deliverability controls.
Protect Infrastructure
Firewalls, patching, endpoint protection, network segmentation, monitoring, secure DNS, WAF and hardened servers.
Protect Data
Backup, retention, offsite copies, access controls, disaster recovery planning and recovery testing.
Watch for Problems
Monitoring, alerts, health checks and escalation paths that help surface failures and abnormal behavior quickly.
Build Better Operations
Documentation, standards, lifecycle management and practical policies so security is repeatable instead of accidental.
Flexible engagement
Use Cloud Fixer the Way You Need Us.
Some clients need an entire technology operation. Others need a specialist to handle one platform, one migration, one difficult issue or one area their current provider does not cover.
Fully Managed IT
We take broad responsibility for day-to-day technology support, systems, security, monitoring and vendor coordination.
Co-Managed IT
We support your internal IT team with engineering depth, projects, monitoring, cloud, security or after-hours coverage.
Projects & Migrations
Bring us a defined project and we can plan, build, migrate, test, document and support the cutover.
Technical Rescue
When something is broken, unstable, misconfigured, compromised or just never worked right, we can step in and fix it.
A practical operating model
How We Approach Your Environment.
Good managed technology is not just fixing tickets. It is understanding the environment, reducing risk, improving reliability and keeping systems aligned with what the business needs next.
1
Discover
Understand the business, users, systems, pain points, vendors, risks and priorities.
2
Assess
Review health, security, performance, backups, licensing, architecture and support gaps.
3
Stabilize
Fix urgent problems, close obvious gaps and get the environment into a manageable state.
4
Manage
Monitor, patch, back up, support, document, secure and maintain the systems that matter.
5
Improve
Plan upgrades, automate repetitive work, reduce costs and continuously strengthen the environment.
Why businesses use a fixer
You Should Not Have to Become an IT Expert to Run Your Business.
Technology should support the business—not consume it. We work to remove technical confusion, improve reliability and give clients one team they can call when the answer is not obvious.
- One point of contact across many technologies
- Vendor coordination instead of vendor finger-pointing
- Engineering-first troubleshooting for difficult issues
- Security and backup considered from the beginning
- Flexible solutions instead of one-size-fits-all packages
- Ongoing management after the project is complete
- Practical recommendations based on the actual environment
What good management should deliver
The Goal Is a Better-Run Technology Environment.
More Reliability
Fewer surprises, cleaner configurations, proactive maintenance and faster response when problems occur.
Less Risk
Stronger security, better backups, improved access controls and a clearer understanding of exposure.
Better Performance
Systems designed and tuned for the workload instead of accepting slow, unreliable or outdated technology.
Fewer Gaps
Infrastructure, cloud, email, networks, backup and support managed together instead of as isolated services.
Better Documentation
Cleaner records, clearer ownership and better continuity when people, vendors or technology change.
Better Decisions
A technical partner who can help compare options, identify tradeoffs and plan the next step before money is spent.
Common questions
Cloud Fixer FAQ
Do we have to use Cloud Fixer for everything?
No. We can manage your entire environment, work alongside an internal IT department, handle one service category, or complete a single project. The engagement can be as broad or as focused as needed.
Can Cloud Fixer work with our current vendors and providers?
Yes. A major part of good IT management is coordinating with internet providers, cloud vendors, software companies, hosting providers, security vendors and other technical partners so the client is not stuck in the middle.
Can you help if another provider built the environment?
Yes. We can review an existing environment, document it, identify risks, stabilize problem areas and take over all or part of the management responsibility.
Do you support cloud and on-premise systems?
Yes. Many organizations operate hybrid environments. We can support local computers and networks, on-premise servers, cloud servers, SaaS platforms, hosted applications, remote users and multi-location environments together.
Do you provide project work in addition to managed services?
Yes. Migrations, deployments, upgrades, network projects, server builds, cloud moves, website migrations, security improvements, automation and modernization projects can all be handled separately from ongoing management.
What if we are not sure what service we actually need?
That is common. Start with the problem or the business goal. Cloud Fixer can help identify the technical path, compare options and build a practical plan before implementation.
Bring Us the Technology Problem. We’ll Help Build the Fix.
From one computer to an entire cloud environment, Cloud Fixer can help assess, repair, secure, migrate, monitor, manage and support the technology your organization depends on.